Privacy Policy

Effective Date: January 2, 2025

At RatiTech Connect, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our website, ratitechconnect.com. By using our services, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: We also collect non-personal data automatically when you visit our site, such as your IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance your user experience. Cookies are small text files placed on your device that help us analyze site traffic, remember user preferences, and improve the overall functionality of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process payments and fulfill orders, including shipping and delivery.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues regarding your orders or account.
  • Improving Services: To analyze and improve the functionality of our website, personalize your experience, and optimize content based on user behavior.
  • Marketing Communications: With your consent, we may use your email address to send promotional offers, newsletters, or updates about our products and services. You can opt out of these communications at any time.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission, including payment details.
  • Secure Payment Gateways: We utilize trusted payment processors to handle credit card transactions, ensuring that your payment details are not stored on our servers.
  • Access Controls: Only authorized personnel have access to your personal information, and we use industry-standard security practices to prevent unauthorized access or disclosure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: We may share information with third-party service providers who assist with tasks such as payment processing, shipping, and customer support.
  • Legal Compliance: If required by law, we may disclose your information in response to subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights

As a user of our services, you have several rights regarding your personal information:

  • Access and Correction: You have the right to access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opting Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
  • Deletion of Information: You can request the deletion of your personal data, subject to applicable legal obligations.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by RatiTech Connect. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: